We want to inform our customers about the rising issue of counterfeit vending machines being sold through Alibaba and other Chinese manufacturers. These unauthorized replicas are being falsely marketed as genuine products, but they contain inferior components, unverified software, and lack the safety standards required for reliable operation.

Using counterfeit machines comes with serious risks, including security vulnerabilities, potential data breaches, and hardware failures. These units are not manufactured or approved by us, and we cannot provide support, warranty, or software updates for them. Businesses that unknowingly purchase these machines may face operational issues, financial losses, and even legal consequences if they attempt to resell them under our brand name.

If counterfeit machines are identified in the market, we will take legal action, including issuing cease and desist letters, to protect our brand and our customers. If you come across unauthorized units, we encourage you to report them to us immediately. By working together, we can ensure that only high-quality, secure vending machines are in operation, safeguarding both businesses and consumers.